Terms and Conditions
These Terms and Conditions govern your access to and use of Inspiring Pathways Booking, including therapist discovery, professional profiles, account features, appointment requests and related platform services.
1. Acceptance of Terms
By accessing or using inspiringpathwaysbooking.in, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please discontinue use of the website immediately.
2. Nature of Services
Inspiring Pathways Booking is an information, discovery and appointment-support platform that helps users find therapists, centres, doctors, special educators and developmental support professionals.
The platform may provide:
- Therapist and centre profiles across India
- Search and discovery of therapy-related services
- Online and offline appointment request support
- Account access for parents, caregivers, therapists and centres
- Profile, availability and appointment management features for professionals
- Communication and booking-status updates related to platform services
3. User Eligibility
Users must be at least 18 years old to create an account or use booking-related features. Parents, legal guardians or authorised caregivers must act on behalf of minors.
4. Registration and Accounts
Users who create accounts are responsible for:
- Providing accurate and complete information
- Maintaining the confidentiality of login credentials
- All activities carried out through their account
- Promptly notifying us of any unauthorised use or suspected account misuse
Important: Inspiring Pathways may suspend or restrict access to accounts that provide false information, misuse platform features or violate these Terms.
5. Appointment Booking
Appointment booking features are provided to help users request or schedule online or offline consultations with professionals or centres where booking is available.
- Appointment availability may vary by professional, centre, location and consultation mode
- Submitting a booking request does not guarantee appointment confirmation
- Professionals or centres may confirm, reschedule, cancel or decline appointments based on availability
- Users are responsible for providing accurate booking details and attending appointments on time
6. Payments, Cancellations and Refunds
Paid services, where applicable, will be chargeable as displayed on the website before booking or payment confirmation.
- Payment status and appointment status may be shown through the user account or platform communication channels
- Cancellation, rescheduling and refund eligibility may depend on the professional, centre, service type and payment terms shown at the time of booking
- Approved refunds, where applicable, may take time to reflect depending on payment gateway or banking timelines
Note: A separate cancellation or refund policy may be published or updated when specific booking-payment rules are finalised.
7. Professional Profiles and Platform Role
Inspiring Pathways acts as a facilitator that helps users discover and connect with professionals and centres. Inspiring Pathways does not itself provide medical diagnosis, therapy, counselling or clinical treatment through the platform.
We are not responsible for:
- Therapy quality, treatment results or service outcomes
- Professional conduct, advice or negligence
- Accuracy of information provided directly by professionals or centres
- Availability, pricing, appointment timing or cancellation decisions of professionals or centres
Important: Users should conduct their own due diligence, verify credentials and make informed decisions before engaging any healthcare, therapy or developmental support professional.
8. Therapist and Centre Responsibilities
Therapists, centres and professionals using the platform are responsible for:
- Providing accurate profile, qualification, service and availability information
- Complying with applicable professional, legal and ethical requirements
- Managing appointments, communication and service delivery responsibly
- Maintaining confidentiality of user or client information received through the platform
- Updating profile and service details when information changes
9. Intellectual Property
All website content, including but not limited to branding, logos, written materials, platform design, graphics, layouts and website content, is the intellectual property of Inspiring Pathways or its authorised licensors.
Users may not copy, reproduce, modify, distribute or use such content without prior written permission from Inspiring Pathways.
10. Prohibited Activities
Users must not:
- Provide false, misleading or incomplete information
- Impersonate professionals, centres, parents or other users
- Misuse appointment, account, payment or communication features
- Attempt unauthorised access to the website, accounts, dashboards or systems
- Upload harmful, unlawful, offensive or misleading content
- Use the platform for spam, fraud, harassment or illegal activities
- Violate applicable laws, professional standards or third-party rights
Violation Warning: Any violation of these Terms may result in account restriction, suspension, termination or legal action where appropriate.
11. Disclaimer of Outcomes
Inspiring Pathways does not guarantee therapy outcomes, medical outcomes, diagnosis, treatment success, professional availability, appointment confirmation or any particular result from using the platform.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Inspiring Pathways shall not be liable for any direct, indirect, incidental, consequential or special loss arising from use of the platform, professional services, appointment issues, third-party conduct or reliance on information available on the website.
13. Changes to These Terms
Inspiring Pathways may update these Terms and Conditions from time to time. Updated terms will be posted on this page. Continued use of the platform after updates means you accept the revised Terms.
14. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts of Bengaluru, Karnataka.